Privacy Policy

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Effective Date: 30/03/2025

At Peak Spark, we value your privacy and are committed to protecting your personal information. This privacy policy explains how we collect, use, and protect your information when you visit our website or use our property management services.

1. Information we collect

We collect personal information that you provide to us directly, such as when you fill out forms on our website, make a booking, subscribe to our newsletter, or contact us. The types of information we may collect include:

• Name
   
• Email address
   
• Phone number
   
• Payment information (when applicable)
   
• Property details (for property owners)
   
• IP address and usage data (for website analytics)
   

2. How we use your information

We use the information we collect to provide and improve our services. This includes, but is not limited to:

• Processing bookings and reservations
   
• Communicating with you regarding your property management needs or inquiries
   
• Sending marketing materials, newsletters, or updates (if you’ve opted-in)
   
• Managing and improving our website and services
   
• Responding to customer service inquiries
   
• Complying with legal and regulatory obligations
   

3. Sharing your information

We respect your privacy and will never sell or rent your personal information to third parties. However, we may share your information with trusted service providers who assist us in delivering services, such as:

• Payment processors
   
• Marketing and advertising platforms
   
• Hosting and IT service providers
   
• Legal and regulatory bodies (if required)
• Catering suppliers
• Snow and Bike hire providers
• Transfer providers
• Tourist office
   

All third-party service providers are obligated to keep your information secure and use it only for the purposes for which it was provided.

4. Data Security

We implement industry-standard security measures to protect your personal information. While we strive to protect your data, please be aware that no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

5. Cookies 

Our website may use cookies and similar tracking technologies to enhance your experience. These technologies help us analyze website traffic, personalize content, and improve functionality. You can control cookie preferences through your browser settings. 

6. Your rights

Depending on your location and applicable laws, you may have certain rights regarding your personal data. These rights may include:

• The right to access, correct, or delete your personal information
   
• The right to object to or restrict the processing of your personal data
   
• The right to withdraw consent (if applicable)
   
• The right to lodge a complaint with a supervisory authority
   

If you wish to exercise any of these rights, please contact us at info@peakspark.net

7. Third party links

Our website may contain links to third-party websites or services. These external sites are not under our control, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from minors. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as soon as possible.

9. Changes to PP

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact us

If you have any questions or concerns regarding our privacy policy or how we handle your personal information, please feel free to contact us at:

Peak Spark
Email: info@peakspark.net
Phone: +33(0)761858502